by Jana Gamble | Oct 30, 2023 | AFFINITY in Customer Service Certification, Customer Experience, Mindful Leadership
Unlock the Secret to Exceptional Customer Experience with ‘The Long-Term Benefits of Short-Term Acts’ Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative...
by Jana Gamble | Oct 24, 2023 | Mindful Leadership, Team Member Engagement
Measuring Team Member Engagement Beyond eNPS Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer experiences, building engaged workforces, and developing leaders...
by Jana Gamble | Oct 16, 2023 | AFFINITY in Customer Service Certification, Customer Experience, Mindful Leadership, Team Member Engagement
The Building Blocks of a Master Customer Service Professional Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer experiences, building engaged workforces, and...
by Jana Gamble | Oct 12, 2023 | Mindful Leadership, Team Member Engagement
Listen to Understand: The Gift of Truly Listening Through Mindful Leadership Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer experiences, building engaged...
by Jana Gamble | Sep 28, 2023 | AFFINITY in Customer Service Certification, Customer Experience, Mindful Leadership, Team Member Engagement
The Ginger Detox Revelation: How Mindful Leadership and a ‘People First, Always’ Approach Turn Small Moments into Lasting Customer Loyalty Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in...
by Jana Gamble | Sep 28, 2023 | Customer Experience, Mindful Leadership, Team Member Engagement
The Power of Investing in People: Long-Term Sustainability for Your Business Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer experiences, building engaged...
