Learn strategies to boost your team member engagement, create exceptional customer experiences and grow your business through mindful leadership and putting PEOPLE FIRST, ALWAYS.
Revitalize to Optimize: How Prioritizing Self-Care Elevates Customer Service Professionals and the Experience of Their Customers
Revitalize to Optimize: How Prioritizing Self-Care Elevates Customer Service Professionals and the Experience of Their Customers Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create...
Did you know that companies with highly engaged Team Members are 21% more profitable? (Source: Gallup) The key? A culture that puts ‘People First, Always.’
I recently spoke with the CEO of a successful tech startup who dedicates one day a week solely to team-building activities and one-on-one chats. The result? Increased engagement and a team that feels heard and valued.
Remember, Team Members aren’t cogs in a machine; they’re the gears that drive your company forward.
Learn more about putting People First, Always.
Ever dined at a restaurant and received a complimentary dessert just because? That’s a “WOW” moment! In businesses I’ve consulted, simply introducing a policy to create these moments increased customer loyalty by over 30%! Put “PEOPLE FIRST, ALWAYS” and make your customer interactions memorable.
In today’s hyper-competitive business landscape, customer experience has emerged as the key differentiator that can make or break a company’s success. In fact, it has become so crucial that it has become a buzzword in the business world, with everyone from small startups to large corporations striving to provide the best possible customer experience.