Listen to Understand: The Gift of Truly Listening Through Mindful Leadership 

by Jana Gamble | Oct 12, 2023 | Mindful Leadership, Team Member Engagement

Listen to Understand: The Gift of Truly Listening Through Mindful Leadership Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer experiences, building engaged...

The Ginger Detox Revelation: How Mindful Leadership and a ‘People First, Always’ Approach Turn Small Moments into Lasting Customer Loyalty

by Jana Gamble | Sep 28, 2023 | AFFINITY in Customer Service Certification, Customer Experience, Mindful Leadership, Team Member Engagement

The Ginger Detox Revelation: How Mindful Leadership and a ‘People First, Always’ Approach Turn Small Moments into Lasting Customer Loyalty Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in...

The Power of People-Centric Cultures: Transforming Team Member Engagement and Business Outcomes

by Jana Gamble | Sep 28, 2023 | Customer Experience, Mindful Leadership, Team Member Engagement

The Power of Investing in People: Long-Term Sustainability for Your Business Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer experiences, building engaged...

From Zero to Hero: Transforming Customer Experiences Through Engaged Team Members

by Jana Gamble | Sep 14, 2023 | AFFINITY in Customer Service Certification, Customer Experience, Mindful Leadership, Team Member Engagement

From Zero to Hero: Transforming Customer Experiences Through Engaged Team Members Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer experiences, building engaged...

Revitalize to Optimize: How Prioritizing Self-Care Elevates Customer Service Professionals and the Experience of Their Customers

by Jana Gamble | Sep 14, 2023 | AFFINITY in Customer Service Certification, Customer Experience, Team Member Engagement

Revitalize to Optimize: How Prioritizing Self-Care Elevates Customer Service Professionals and the Experience of Their Customers Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create...

Putting People First, Always: The Secret Ingredient to Unmatched Team Member Engagement

by Jana Gamble | Sep 14, 2023 | AFFINITY in Customer Service Certification, Customer Experience, Team Member Engagement

Putting People First, Always: The Secret Ingredient to Unmatched Team Member Engagement Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer experiences, building...