by Jana Gamble | Mar 22, 2024 | Customer Experience, Mindful Leadership, Team Member Engagement
Beyond Numbers: Integrating Well-Being into NPS for Enhanced Firm Performance Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer experiences, building engaged...
by Jana Gamble | Mar 22, 2024 | Customer Experience
Revolutionise Your NPS: How Digital Transformation Reshapes Service and Profit Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer experiences, building engaged...
by Jana Gamble | Feb 28, 2024 | Customer Experience, Mindful Leadership
Leveraging Immediate Insights into Customer Satisfaction and Issues with AFFINITY OS for Enhanced Business Performance Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative...
by Jana Gamble | Feb 28, 2024 | Customer Experience, Mindful Leadership
Harnessing Real-Time Customer / Member Feedback for Business Growth and Customer Satisfaction with AFFINITY OS Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer...
by Jana Gamble | Oct 30, 2023 | AFFINITY in Customer Service Certification, Customer Experience, Mindful Leadership
Unlock the Secret to Exceptional Customer Experience with ‘The Long-Term Benefits of Short-Term Acts’ Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative...
by Jana Gamble | Oct 16, 2023 | AFFINITY in Customer Service Certification, Customer Experience, Mindful Leadership, Team Member Engagement
The Building Blocks of a Master Customer Service Professional Grant Ian Gamble is a best-selling mindful leadership author and speaker. He has over 30 years of experience in leading teams to create innovative customer experiences, building engaged workforces, and...